Home About Our performance Performance report for the period:14 September 2015 to 31 December 2023 Complaints 3112received 3084completed 51.3%completed within 30 days 73.9%complainant outcome achieved $1,423,511 of fees refunded/reimbursed/waived Formal Enquiries 565received 565completed Other 91,227web hits 4,188+stakeholders attendedpresentations Download the performance report for the period 14 September 2015 to 31 December 2023